Shipping & Returns

 

DELIVERY COSTS

$9.00 delivery with tracking within Australia on orders of unframed prints under $150
*Over $150.00 free delivery within Australia of unframed artwork or framed prints under A1 size or under 1m square. Large framed prints A0 or B0 will be quoted 

Larger framed artwork or original artwork will be quoted separately. 
$25.00 delivery to New Zealand & $35 standard International with tracking for unframed artwork only

*Excludes original framed or unframed art deliveries 

OUR SERVICE

We use local couriers & Australia Post with signature required for all Australian deliveries. If you cannot be available to sign for your order & request the parcel left in your letter box or at the front door, we do not take responsibility for loss or damage.
Specific delivery times or other delivery arrangements can not be guaranteed.
We provide all tracking details once your order is shipped.
Pick up from our Studio, in Spotswood can be arranged by appointment.

 

ORIGINAL ARTWORK DELIVERY

Art couriers are used for all framed originals. Cost to clients are quoted at cost price & invoiced separately to the art purchase and must be completed prior to delivery. Artwork can also be collected from our studio.  We require the purchaser or their nominated adult to accept the artwork upon its arrival. 

Large artwork 100cm x 100cm and larger estimates
CITY METRO- Melbourne $80-$200; Sydney $180 - $220; Brisbane $220 - $260; Adelaide $180 - $220; Perth $350 

    DELIVERY ESTIMATES

    Larger limited edition prints (A2-A1-A0) ship in approximately 7-10 working days.
    Original Art ship in approximately 7 working days.
    Snowpuppe can take approx. 3 weeks to ship & this depends on availability. Framed prints can take approx. 3 weeks to ship.

    Contact us prior to ordering if an item is required by a specific date or express post is required.

    RETURNS

    For fault, damaged or errors in delivery, please email us info@studiostefangevers.com.au with a photo of the issue within 48hours of the delivery arriving. The STUDIO must approve returns before any replacement or credit is arranged. 

    View Terms & Conditions on sale or change of mind returns

    Delivery

    Free delivery within Australia of UNFRAMED prints up to $500 this includes sizes A3, A2, 50cm & 80cm prints. 

    Freight on ALL framed limited edition prints and Original artwork will be quoted seperate to your artwork & framing purchase. We use specialised couriers and rates will depend on your location.

    Making a purchase of framed art or original art assumes agreement of a delivery quote.


    OUR SERVICE

    We use local Art couriers & Australia Post with signature required for all Australian deliveries. If you cannot be available to sign for your order & request the parcel left in your letter box or at the front door, we do not take responsibility for loss or damage.
    Specific delivery times or other delivery arrangements can not be guaranteed.
    We provide all tracking details once your order is shipped.
    Pick up from our Studio, in Newport can be arranged by appointment.

    ORIGINAL ARTWORK DELIVERY

    Art couriers are used for all framed originals. Cost to clients are quoted at cost price & invoiced seperately to the art purchase and must be completed prior to delivery. Artwork can also be collected from our studio.  We require the purchaser or the nominated representative to accept the artwork upon its arrival. 

     

    DELIVERY ESTIMATES

    Larger limited edition prints unframed (A2-A1-A0) ship in approximately 7-10 working days.
    Original Art ships in approximately 7 working days.
    Framed limited editions take approx 4 weeks.

     

    Contact us prior to ordering if an item is required by a specific date or express post is required.